How much do you value your time per hour at?
It is not the government minimum wage is it?
How much do you value the time of your team?
Again, it is not the government minimum wage is it?
How many cold calls does your business receive every day?
How long does it take for someone to manage one call - bearing in mind the following industry stats:
Average number of calls per day = 10.
Baseline Average = 93 seconds per call.
The pitch & hang up = Under 1 minute.
The unsuccessful conversation = 3 minutes 14.
The 'must have meeting' = just under 6 minutes.
Multiply the number of calls per day, x 230 working days a year x the cost of managing a call.
How much does it cost you to waste your own time handling calls that you didn't want in the first place?
Do business without distractions. Stop the noise. Own the day.
Less Cold Calls. More Business.
Invisible switching.
This is where you are concentrating, get distracted and then need time to refocus.
That can be up to 20 minutes.
The cost of this is lost productivity.
What is your cost per hour again?
Customer leakage.
Whilst you are talking to pushy sales people, who is answering the inbound customer calls?
Customer who cannot talk to their suppliers and partners will switch. They will get frustrated and find alternative suppliers.
All because you were on a call you didn't ask for.
Emotional Friction.
Handling pushy sales people is emotionally draining and hugely frustrating.
Over time, high volumes of nuisance calls lower overall employee morale, leading to reduced productivity in their core duties and an increased risk of staff burnout.
The Compound Loss.
Ten 3-minute calls a day do not just cost 30 minutes of talk time; they fracture 3.8 hours of deep-focus work daily. This directly delays high-impact projects, strategic planning, or client deliverables.
Also, Data shows up to 62% of B2B and B2C buyers will instantly hang up and dial a competitor if they hit a busy signal or voicemail.
With SASCIA you can tell her what you are interested in. SASCIA talks to the prospective seller to qualify what they have to offer and without giving your secrets away finds the solutions that exactly meet your needs. SASCIA then score the quality of the pitch against your requirement and let's you know that a high quality solution is available to you which may be a significant benefit to your business.
There is always something that would be useful.
Let SASCIA find it for you.
You can always update SASCIA on the kinds of solutions that you are looking for. SASCIA actively qualifies the caller to find out what their solution has to offer, gets all the collateral together and presents that to you so you are aware of real beneficial solutions for your business.
It's you - but with more focus.
Sales Call Intelligent Assistant
Sascia costs less than an employee but works like a member of your team. She knows what you are looking for, when your renewals are and who you never want to work with again.
Politely she qualifies every call or email that comes in to understand the value of the proposition to you.
Your requirements can change over time and SASCIA will always be on the ball managing sales calls for you
When you log in you can tell SASCIA about your business. Select her personality and her accent. Tell her about the usual contracts that you have and their expiry dates with basics around quantities - as long as you are happy with this information being shared!
When SASCIA gets a call on this topic she has an intelligent conversation with the seller about what they have to offer. For example if your mobile contract is not up for another 18 months then SASCIA can talk to the seller about holding any further calls until closer to the renewal date and that you have 70 connections to review. If the seller has a valuable solution such as bundles or associated services, SASCIA remembers this and lets you know so you can follow up when and if appropriate.
SASCIA should have an email address in your company domain. That email address may be something like SASCIA@yourcompany.com. If you want another name, then that's fine. Just give her a matching email address.
Set the auto-forward email address to the email address that we give you and all emails will now come to and from the SASCIA email address.
In this action you can set how often you want your reports sent to you and who to send them to. Daily, weekly, fortnightly or monthly.
On your switchboard you need to give her an extension number and possibly a DDI. Then set that extension to autoforward to the phone number that we give you. Alternatively you can publish our number on your website and SASCIA handles your calls directly.
Let people know on your website that all sales enquiries from vendors should now go to SASCIA.
SASCIA now handles all your sales calls.
Remember - when you sign up for new mailing lists include SASCIA's details so she can handle your calls and prospective emails for you.
Do not use your personal DDI or mobile on those mailing lists as they can get sold on and anyone buying that list can buy your direct contact details. The cold calls will never stop!
Tell whoever answers the phones in your business to put all calls through to SASCIA and not waste any time on sales calls.
When you get your reports, read them to see which of the calls are of value. Not every call is a waste so find the things that are of value and follow up.
Small and medium businesses are typically starved of industry knowledge.
Have a question?
Talk to us.
Book a time in the diary using this link. And guess what .... we are not pushy sales people.